Delivery and Returns

Delivery

All orders will incur a $3.50 delivery fee and will be tracked via Courier Post Couriers. After receipt of payment and prescription (if ordering prescription medicine) please allow 3-5 working days for delivery.
Delivery times are estimates only, we endeavour to deliver within the specified time but we do not take responsibility for any other times outside of this once your parcel has left our premises
Late delivery does not entitle you to cancel.
Delivery is complete when the goods arrive at the destination supplied by you the customer.
Saturday delivery will also incur an extra charge of $4.80.

Returns

We accept returns and exchanges on stock items within 7 days of receipt, provided the items returned are in the original condition, unused and in the original packaging.

Our Guarantee

We are totally committed to quality and service. We absolutely guarantee the quality of all our products. If your purchase arrives damaged or defective, we will happily replace or exchange the items to the value of your order. Prior to dispatching any item you wish to exchange or return, please contact us by email or by phone to discuss the nature of your return.

Payment

Credit Card
We accept the following credit cards: Visa, MasterCard via our website

Currency/Taxes

All prices quoted are in New Zealand dollars and are inclusive of GST. GST does not apply to sale of goods to destinations outside New Zealand.
The purchaser is responsible for any customs or import duties at the country of destination. The price advertised might not be the same price charged to the credit card account due to exchange rate fluctuations. This means that because we are based in New Zealand we have to convert your purchase to New Zealand  dollars at the exchange rate the day it is purchased.
$1 Days
$2 Hours
$3 Minutes
$4 Second
{ "en":{ "general": { "field": { "required": "Required", "actions": "Actions", "top_btn": "Top" }, "accessibility": { "skip_to_content": "Skip to content", "close_modal": "Close (esc)" }, "meta": { "tags": "Tagged \"[[ tags ]]\"", "page": "Page [[ page ]]" }, "404": { "title": "404 Page Not Found", "subtext": "The page you requested does not exist.", "link": "Continue shopping" }, "pagination": { "previous": "Previous", "next": "Next", "current_page": "Page [[ current ]] of [[ total ]]" }, "password_page": { "opening_soon": "Opening Soon", "login_form_heading": "Enter store using password", "login_form_password_label": "Password", "login_form_password_placeholder": "Your password", "login_form_submit": "Enter", "signup_form_email_label": "Email", "signup_form_success": "We will send you an email right before we open!", "admin_link_html": "Are you the store owner? Log in here<\/a>", "password_link": "Enter using password", "powered_by_shopify_html": "This shop will be powered by [[ shopify ]]" }, "social": { "share_on_facebook": "Share", "share_on_twitter": "Tweet", "share_on_pinterest": "Pin it", "alt_text": { "share_on_facebook": "Share on Facebook", "share_on_twitter": "Tweet on Twitter", "share_on_pinterest": "Pin on Pinterest" } }, "search": { "no_results_html": "Your search for \"[[ terms ]]\" did not yield any results.", "results_with_count": { "one": "[[ count ]] result for \"[[ terms ]]\"", "other": "[[ count ]] results for \"[[ terms ]]\"" }, "title": "Search our site", "placeholder": "Search", "submit": "Submit", "close": "Close search" }, "newsletter_form": { "newsletter_email": "Join our mailing list", "email_placeholder": "Email address", "confirmation": "Thanks for subscribing", "submit": "Subscribe", "show_me_text": "Do not show me again" }, "filters": { "show_more": "Show More", "show_less": "Show Less" }, "breadcrumbs": { "home": "Home", "create_account": "Create account", "account": "Account", "addresses": "Addresses" }, "item": { "remove": "Remove Item" } }, "sections": { "header": { "top_header_login": "Login", "top_header_register": "Register", "top_header_wishlist": "Wish list", "register_dropdown": "No account? Create one here", "forgot": "Forgot password", "all_collection": "All Collections", "world_wide_delivery": "Worldwide delivery", "shipping_text": "Free UK Delivery on orders over £ 100", "hot_line": "Hot line" }, "menu": { "mobile_menu_tab": "Menu", "mobile_account_tab": "Account", "mobile_settings_tab": "Settings" }, "slideshow": { "next_slide": "Next slide", "previous_slide": "Previous slide", "pause_slideshow": "Pause slideshow", "play_slideshow": "Play slideshow", "play_video": "Play video", "close_video": "Close video" }, "map": { "get_directions": "Get directions", "address_error": "Error looking up that address", "address_no_results": "No results for that address", "address_query_limit_html": "You have exceeded the Google API usage limit. Consider upgrading to a Premium Plan<\/a>.", "auth_error_html": "There was a problem authenticating your Google Maps account. Create and enable the JavaScript API<\/a> and Geocoding API<\/a> permissions of your app." } }, "blogs": { "article": { "view_all": "View all", "all_topics": "All topics", "by_author": "by [[ author ]]", "posted_in": "Posted in", "read_more": "Read more", "back_to_blog": "Back to [[ title ]]" }, "comments": { "title": "Leave a comment", "name": "Name", "email": "Email", "message": "Message", "post": "Post comment", "moderated": "Please note, comments must be approved before they are published", "success_moderated": "Your comment was posted successfully. We will publish it in a little while, as our blog is moderated.", "success": "Your comment was posted successfully! Thank you!", "comments_with_count": { "one": "[[ count ]] comment", "other": "[[ count ]] comments" } } }, "cart": { "general": { "title": "Your cart", "note": "Add a note to your order", "remove": "Remove", "subtotal": "Subtotal", "savings": "You're saving", "shipping_at_checkout": "Shipping & taxes calculated at checkout", "update": "Update", "checkout": "Process Check out", "empty": "Your cart is currently empty.", "cookies_required": "Enable cookies to use the shopping cart", "edit": "Edit", "cancel": "Cancel", "continue_shopping": "Continue shopping", "recently_added_item": "Recently added item(s)", "remove_item": "Remove This Item", "view_and_edit_cart": "View and edit cart", "clear": "Clear cart", "empty_page_title": "Shopping Cart is Empty", "here": "here", "empty_continue_html": "Click here to continue shopping.", "processing": "Processing...", "items_count_label" : "[[ count ]] item(s) in your cart", "ok" : "Ok" }, "label": { "product": "Product", "price": "Price", "quantity": "Quantity", "total": "Total", "total_item": "Total item", "sub_total_top": "Cart Subtotal" } }, "collections": { "general": { "view_all": "View all", "clear_all": "Clear All", "no_matches": "Sorry, there are no products in this collection", "items_with_count": { "one": "[[ count ]] product", "other": "[[ count ]] products" }, "load_more": "Load More", "sidebar_btn": "Filter by" }, "sorting": { "title": "Sort by", "manual": "Featured", "best_selling": "Best Selling", "title_ascending": "Alphabetically, A-Z", "title_descending": "Alphabetically, Z-A", "price_ascending": "Price, low to high", "price_descending": "Price, high to low", "created_descending": "Date, new to old", "created_ascending": "Date, old to new" }, "filters": { "title_tags": "Filter", "all_tags": "All products", "categories": "categories", "title": "Filter", "color": "Color", "size": "Size", "brand": "Brand", "price": "Price", "green": "Green", "blue": "Blue", "red": "Red", "pink": "Pink", "black": "Black", "purple": "Purple", "white": "White", "orange": "Orange" }, "product_item": { "quick_shop": "Quick View", "compare": "Compare", "wishlist": "Add to Wishlist" } }, "contact": { "form": { "name": "Name", "email": "Email", "phone": "Phone Number", "message": "Message", "submit": "Submit", "post_success": "Thanks for contacting us. We'll get back to you as soon as possible.", "address": "Address", "telephone": "Telephone", "title": "Write us", "required": "Required" } }, "customer": { "account": { "title": "My Account", "details": "Account Details", "view_addresses": "View Addresses", "return": "Return to Account Details" }, "activate_account": { "title": "Activate Account", "subtext": "Create your password to activate your account.", "password": "Password", "password_confirm": "Confirm Password", "submit": "Activate Account", "cancel": "Decline Invitation" }, "addresses": { "title": "Your Addresses", "default": "Default", "add_new": "Add a New Address", "edit_address": "Edit address", "first_name": "First Name", "last_name": "Last Name", "company": "Company", "address1": "Address1", "address2": "Address2", "city": "City", "country": "Country", "province": "Province", "zip": "Postal\/Zip Code", "phone": "Phone", "set_default": "Set as default address", "add": "Add Address", "update": "Update Address", "cancel": "Cancel", "edit": "Edit", "delete": "Delete", "delete_confirm": "Are you sure you wish to delete this address?" }, "login": { "title": "Login", "desc": "If you have an account, sign in with your email address.", "email": "Email", "password": "Password", "forgot_password": "Forgot your password?", "sign_in": "Sign In", "guest_title": "Continue as a guest", "guest_continue": "Continue" }, "orders": { "title": "Order History", "order_number": "Order", "date": "Date", "payment_status": "Payment Status", "fulfillment_status": "Fulfillment Status", "total": "Total", "none": "You haven't placed any orders yet." }, "order": { "title": "Order [[ name ]]", "date": "Placed on [[ date ]]", "cancelled": "Order Cancelled on [[ date ]]", "cancelled_reason": "Reason: [[ reason ]]", "billing_address": "Billing Address", "payment_status": "Payment Status", "shipping_address": "Shipping Address", "fulfillment_status": "Fulfillment Status", "discount": "Discount", "shipping": "Shipping", "tax": "Tax", "product": "Product", "sku": "SKU", "price": "Price", "quantity": "Quantity", "total": "Total", "fulfilled_at": "Fulfilled [[ date ]]", "subtotal": "Subtotal" }, "recover_password": { "title": "Reset your password", "email": "Email", "submit": "Submit", "cancel": "Cancel", "subtext": "We will send you an email to reset your password.", "success": "We've sent you an email with a link to update your password." }, "reset_password": { "title": "Reset account password", "subtext": "Enter a new password for [[ email ]]", "password": "Password", "password_confirm": "Confirm Password", "submit": "Reset Password" }, "register": { "title": "Create Account", "first_name": "First Name", "last_name": "Last Name", "email": "Email", "password": "Password", "submit": "Create", "desc": "Creating an account is easy. Just fill in the form below." } }, "homepage": { "onboarding": { "product_title": "Your product's name", "product_description": "This area is used to describe your product’s details. Tell customers about the look, feel, and style of your product. Add details on color, materials used, sizing, and where it was made.", "collection_title": "Your collection's name", "blog_title": "Your post's title", "blog_excerpt": "Your store hasn’t published any blog posts yet. A blog can be used to talk about new product launches, tips, or other news you want to share with your customers. You can check out Shopify’s ecommerce blog for inspiration and advice for your own store and blog.", "blog_author": "Author name", "no_content": "This section doesn’t currently include any content. Add content to this section using the sidebar." } }, "layout": { "navigation": { "search": "Search", "toggle": "expand\/collapse", "expand": "expand", "collapse": "collapse", "all_categories": "All Categories" }, "cart": { "title": "Cart", "items_count": { "one": "item", "other": "items" } }, "customer": { "account": "Account", "log_out": "Log out", "logout": "Log out", "log_in": "Log in", "create_account": "Create account", "sign_up": "Sign up", "wishlist": "Wishlist" }, "footer": { "social_platform": "[[ name ]] on [[ platform ]]" }, "list_page": { "grid": "Grid", "list": "List" } }, "products": { "product": { "regular_price": "Regular price", "sold_out": "Sold out", "unavailable": "Unavailable", "on_sale": "Sale", "quantity": "Quantity", "add_to_cart": "Add to cart", "back_to_collection": "Back to [[ title ]]", "related_title": "Related Products", "qty_increase": "Increase", "qty_decrease": "Decrease", "deal_days": "Days", "deal_hours": "Hours", "deal_minutes": "Minutes", "deal_second": "Second", "select_option": "Select Option", "add_to_wishlist": "Add to Wishlist", "add_to_review": "Add to review", "compare_success_msg": "[[ product_title ]] has added to comparing box successful", "compare_exist_msg": "[[ product_title ]] is exist in comparing box", "compare_cart_msg": "[[ product_title ]] has added to shopping cart", "compare_remove_msg": "[[ product_title ]] has removed from comparing box", "compare_remove_msg": "[[ product_title ]] has removed from comparing box", "comparing_box": "Comparing box", "compare_no_items": "There is no items in comparing box", "wishlist_success_msg": "[[ product_title ]] has added to wishlist successful", "wishlist_exist_msg": "[[ product_title ]] is exist in wishlist", "wishlist_cart_msg": "[[ product_title ]] has added to shopping cart", "wishlist_box": "Wishlist", "wishlist_remove_msg": "[[ product_title ]] has removed from wishlist", "wislist_no_items": "There is no items in wishlist", "upsell_cart_msg": "\"[[ product_title ]]\" has added to shopping cart", "upsell_block_title": "Frequently bought with \"[[ product_title ]]\"", "upsell_cart_qty": "[[ count ]] item(s)", "upsell_product_page_title": "You may also like these products", "upsell_checkout_btn": "Checkout", "share": "Share product", "share_on_facebook": "Share on Facebook", "share_on_twitter": "Share on Twitter", "share_on_pinterest": "Share on Pinterest", "share_on_google": "Share on Google+", "share_on_linkedin": "Share on LinkedIn", "availability": "Availability", "in_stock": "In Stock", "out_of_stock": "Out of stock", "quick_overview": "Quick Overview", "details": "Details", "reviews": "Reviews", "first_review": "Be the first review", "tags": "Product Tags", "size_chart": "Size Chart", "options": "Options", "vendor": "Vendor", "features": "Features", "sale_left_text": "[[ sales ]] SOLD. HURRY! ONLY A FEW LEFT!", "checkout_text": "Secured and trusted checkout with" }, "upsell": { "recommend_text": "Someone purchased a", "minute_ago": "minutes ago" } }, "gift_cards": { "issued": { "title_html": "Here's your [[ value ]] gift card for [[ shop ]]!", "subtext": "Your gift card", "disabled": "Disabled", "expired": "Expired on [[ expiry ]]", "active": "Expires on [[ expiry ]]", "redeem_html": "Use this code at checkout to redeem your [[ value ]] gift card", "shop_link": "Start shopping", "print": "Print this gift card", "remaining_html": "[[ balance ]] left", "add_to_apple_wallet": "Add to Apple Wallet" } }, "date_formats": { "month_day_year": "%B %d, %Y" } } }